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Help Center

Find answers to common questions and get help with DevLyTicks.

Getting Started

Learn how to set up your account and connect your repositories.

Understanding Analytics

Learn how to interpret your GitHub analytics and metrics.

Team Management

Manage organizations, invite members, and set permissions.

Frequently Asked Questions

How do I connect my GitHub account?
Simply click 'Sign in with GitHub' on the login page. You'll be redirected to GitHub to authorize DevLyTicks to access your repository data.
What data does DevLyTicks collect?
We collect repository metadata, commit history, pull requests, issues, and contributor information. We never access your actual source code content.
Can I use DevLyTicks with private repositories?
Yes! DevLyTicks works with both public and private repositories. You control which repositories to analyze through your GitHub permissions.
How often is my data updated?
Data is automatically synchronized every 6 hours. Pro users can trigger manual syncs and get real-time updates.
Can I export my analytics data?
Yes, you can export your data in CSV, JSON, or PDF formats. This feature is available on all plans.
How do I invite team members?
Go to your Organization settings and click 'Invite Members'. You can assign different roles (Admin, Member, Viewer) to control access levels.
How does the gamified leaderboard work?
The leaderboard ranks developers based on their contributions, code quality, and collaboration metrics. It includes achievement badges, streaks, and friendly competition features to boost team motivation and engagement.
What's the difference between Free and Pro plans?
Free plan includes up to 5 repositories and basic analytics. Pro plan offers up to 25 repositories, advanced analytics, custom reports, and priority support.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time from your account settings. Your plan will remain active until the end of your billing period.

Still need help?

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